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FAQ

You can register by clicking on the “Register” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

My Account is the section you reach after you log in at vegboxes.in. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

You can pay for your order on bigbasket.com using the following modes of payment: a. Cash on delivery b. Credit and debit cards (VISA / Mastercard / Rupay) c. UPI

Yes it is absolutely safe to use your card on vegboxes.in. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.

Fresh fruits and vegetables are hand picked, hand cleaned and hand packed in reusable plastic trays covered with cling. We ensure hygienic and careful handling of all our products.

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

If you are unable to find a product or brand that you would like to shop for, please write to us at customer@vegboxes.in and we will try our best to make the product available to you.

Ask us a question

    Customer Support

    Phone

    +91-7710041608

    E-mail

    support@vegboxes.in

    Post / Letter

    Veg Boxes, Bhagwanpur, Shiv Nagar Colony Near Bengali Colony, Varanasi - 221005

    Free & Next Day Delivery

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    100% Satisfaction Guarantee

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    Great Daily Deals Discount

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